Data controller and contact
AQPAY LTD, registered in England and Wales under company number 17354845, operates Fly Payments and is the controller for enquiries collected through this website. Registered office: 36 Fontayne Avenue, Chigwell, England, IG7 5HF, United Kingdom. Contact: hello@flypayments.co.uk. Details submitted through this website are sent to hello@flypayments.co.uk for follow-up by aqpay. about your enquiry. Fly Payments is not a separate company.
Information submitted
The form requests your name, work email, business name, optional phone and website, country of incorporation, customer markets, industry, processing volume, payment needs and a business description. Do not submit identity documents, card details or sensitive customer information.
Purpose and sharing
The details are used to respond to your requested enquiry and assess potential business fit. Our basis for the requested follow-up is your consent, given by checking the enquiry confirmation. You can withdraw this consent at any time by emailing hello@flypayments.co.uk; withdrawal does not affect processing already carried out. The form explicitly asks you to request sharing with aqpay. for that purpose. Sending an enquiry does not subscribe you to marketing. Any further provider onboarding and associated data use must be explained separately before you proceed.
Website operation
The site uses locally hosted design assets. With your consent, Google Analytics 4 (Google tag G-JR60HNV18L) measures page visits and usage, including device/browser information and referring pages. Google Analytics is not loaded until you accept analytics. Advertising storage, Google signals and advertising personalisation are disabled. We do not send enquiry form contents to Google Analytics. Analytics page URLs omit query strings and fragments. Google processes analytics information under its own privacy terms: Google Privacy Policy. Analytics cookies are configured for 180 days; your consent choice is stored locally for up to 180 days. You can reject analytics or withdraw consent using Cookie settings in the footer; withdrawal removes this website’s Google Analytics cookies and disables further collection. Consent is the basis for optional analytics processing. Google may process data outside the UK; see Google’s business privacy information for its processing and transfer safeguards. Hosting infrastructure may process technical request logs. Temporary abuse-prevention records are used by the form handler to limit repeated submissions; enquiry contents are not stored in the public website directory.
Retention and your choices
We retain enquiry details while responding to the request and conducting any resulting business discussions, and where necessary to meet applicable legal obligations or resolve disputes. The applicable period depends on whether the enquiry proceeds to a contractual relationship. You may request access, correction, deletion, restriction, portability or object to processing where those rights apply. Contact hello@flypayments.co.uk to exercise your rights or ask about retention and international transfers. Where applicable, you may raise a concern with the Information Commissioner’s Office.
Further information
The website host and email infrastructure process information to deliver the website and your enquiry. No enquiry is automatically sent by this form to a payment provider beyond AQPAY LTD. If further sharing with a proposed provider or an international transfer is needed, the relevant recipients and safeguards must be explained before you provide further onboarding documents. This website notice describes the initial enquiry flow; it does not replace a provider’s onboarding privacy notice.