Disclaimer

Please read this disclaimer carefully before using the services of Fly Payments ("we", "us", or "our").

1. Infrastructure Services Only

Fly Payments provides payment infrastructure and integration services only. We are not:

• A bank or financial institution
• A legal advisor
• A compliance consultant
• A business advisor

Our services are technical in nature. Any guidance provided regarding compliance or regulations is for informational purposes only and does not constitute professional advice.

2. Legal Products Only

We strictly work with legal products only. By using our services, you confirm that:

• All products you sell are legal in the United Kingdom
• You hold all necessary licenses and permits for your business
• Your business complies with all applicable UK laws and regulations

We reserve the right to terminate services immediately if we discover you are selling illegal products.

3. No Guarantee of Approval

Submitting an application to Fly Payments does not guarantee approval. We evaluate each business based on multiple factors including:

• Business category and risk profile
• Compliance with regulations
• Processing history
• Other risk factors

We provide honest assessments and will decline applications where we cannot provide suitable service. A decline does not imply any wrongdoing on your part.

4. No Guarantee of Continuous Service

While we strive for stability, we cannot guarantee uninterrupted service. Factors beyond our control may affect service availability, including:

• Third-party payment network issues
• Banking system disruptions
• Technical failures
• Force majeure events

5. Business Responsibility

You are solely responsible for:

• The legality of your products and services
• Compliance with all applicable laws and regulations
• Your business decisions and operations
• Customer relationships and satisfaction
• Product quality and safety
• Accurate tax reporting and payment

6. No Liability for Business Losses

Fly Payments is not liable for:

• Loss of profits or revenue
• Business interruption
• Loss of business opportunity
• Reputational damage
• Any indirect or consequential losses

Our liability is limited to the fees you have paid to us in the 30 days preceding any claim.

7. Third-Party Services

Our services may integrate with or rely on third-party services. We are not responsible for:

• The availability or performance of third-party services
• Changes to third-party terms or pricing
• Data handling by third parties

8. Confidentiality of Partners

We do not disclose specific payment partners, acquirers, or infrastructure providers publicly. This policy protects both our partners and your business. You agree not to attempt to circumvent or bypass our services to contact these partners directly.

9. No Endorsement

Our provision of services to your business does not constitute an endorsement of your products, services, or business practices. We provide technical infrastructure only.

10. Regulatory Changes

Changes in UK law or regulations may affect the availability of our services for certain categories. We will communicate such changes as soon as practicable.

11. Accuracy of Information

While we strive to keep information on our website accurate and up-to-date, we make no representations or warranties about the completeness, accuracy, or reliability of any information provided.

12. Contact

If you have questions about this disclaimer, contact us at: hello@flypayments.co.uk