Built to pass real-world checks
Compliance-aligned payment flows designed for long-term operability. We focus on sustainable operations, not short-term workarounds.
Compliance-aligned payment flows designed for long-term operability. We focus on sustainable operations, not short-term workarounds.
Six pillars that guide every merchant relationship and payment flow we build.
We only work with legal products that comply with UK regulations. No exceptions, no workarounds.
Where applicable, we ensure age verification is built into the checkout flow for age-restricted products.
Checkout flows designed to match customer expectations and reduce friction-related disputes.
Clear, visible refund and return policies that align with UK consumer protection laws.
Systems and processes designed to collect and present evidence for chargeback responses.
No medical or efficacy claims for supplements and wellness products. Marketing aligned with regulations.
We evaluate your business honestly. If we see compliance risks that could jeopardise long-term operations, we'll tell you upfront.
We help prepare your business for underwriting: documentation, policies, and process alignment.
First 30 days include close monitoring. We watch for issues and help you address them proactively.
We prioritise sustainable operations over quick wins. Short-term workarounds often lead to account closures.
All products must comply with UK law and regulations applicable to your category.
Visible refund, shipping, and terms of service pages on your website.
Timely responses to inquiries, disputes, and compliance-related requests.
Maintain records of transactions, deliveries, and customer communications.
"We focus on long-term operability, not short-term workarounds."
— Fly Payments philosophy
Submit an eligibility check and we'll assess your business for our compliance framework.
Check eligibility